Terms & Conditions

We extend a warm welcome to you as you access and engage with the online marketplace located at Duty Central (herein after referred to as the "Website"). This platform serves as a digital arena designed for the buying and selling of Duty Licenses. This inclusive representation aims to maintain the comprehensiveness and integrity of the legal framework surrounding the Website's operations.

To ensure a thorough understanding of these Terms of Use, specific definitions have been established for precise communication:

"You" or "User": This designation encompasses any natural individual, legal entity, or organization that engages with and avails the services provided through this Website.

"We," "Us," or "Our": These terms are employed to refer to the entity represented by https://www.dutycentral.in/."Party" and "Parties": These designations are used to distinguish between the individual roles of the User and the Website. Depending on the context, they may refer to either entity individually or collectively.

The headings assigned to each section within this Agreement serve the purpose of organizing the provisions in a structured manner. It is crucial to note that these headings are not intended for interpretation of the underlying provisions. They carry no legal or contractual weight.By providing these definitions, we aim to ensure transparency and uniformity in the comprehension of the terminology utilized throughout this Agreement. Clarity in language interpretation is pivotal to fostering effective communication and understanding between all parties involved.

Your engagement with this Website is subject to the conditions outlined in this "Terms of Use" document, as well as any policies referenced within these terms. Progressing beyond the homepage or availing any of the services signifies your acknowledgment, consent, and commitment to comply with all the stipulated policies and terms.

By navigating beyond the initial home page or engaging with any of the services provided on this Website, you signal your understanding that you have perused and consented to abide by the entirety of the policies and terms laid out herein.

This provision highlights the significance of informed user consent, underscoring that interaction beyond the homepage or utilization of services indicates not only an act of reading but also an affirmative agreement to be bound by the complete array of policies and terms.

We strongly recommend that you meticulously review these Terms before embarking on any transaction within the confines of the website. Upon acceptance of these Terms, a legally binding agreement is established between you and us. Subsequently, you become subject to the entirety of the rules, guidelines, policies, terms, and conditions that pertain to every service proffered by this site. These terms and conditions shall be deemed seamlessly integrated into this "Terms of Use," constituting an intrinsic and indivisible component thereof.

It is imperative that you carefully peruse these Terms before embarking on any transaction on the website. Upon your acceptance of these Terms, a legal agreement is formed between you and us. Consequently, you become obligated to adhere to the full spectrum of rules, guidelines, policies, terms, and conditions that are relevant to every service furnished by this site. These elements are understood to be seamlessly interwoven into this "Terms of Use," thereby forming an integral and inseparable facet of the agreement.

We retain the exclusive authority to modify these Terms of Use without the need for prior permission or notification to you. It is your responsibility to periodically review these terms and remain informed about their current stipulations. Should you continue utilizing the website after any such alteration, your actions will be construed as granting consent to the amended policies.

As long as you remain in adherence to these Terms of Use, we extend to you a personal, non-exclusive, non-transferable, revocable, and limited privilege. This privilege empowers you to access and employ the Website, subject to the conditions set forth herein.

This provision underscores our prerogative to adjust these terms as needed while placing the onus on you to stay informed and compliant. It also establishes the basis upon which we grant you the privilege to access and navigate the Website, provided you fulfill your obligations under these Terms.

By using this Website, you assert and guarantee that you possess the requisite competence and eligibility to enter into a legally binding agreement. Furthermore, you confirm that you hold the necessary authority to legally bind any other party involved in this Agreement. If you lack the legal competence to enter into contracts in accordance with the provisions of the Indian Contract Act of 1872 and other pertinent laws, regulations, and rules, you are prohibited from utilizing this Website.

In essence, this provision emphasizes that only individuals possessing the legal capacity to enter into binding agreements are permitted to access and engage with this Website. It serves to ensure that parties interacting on the platform are lawfully empowered to do so.

The validity of this Agreement extends throughout the entirety of your engagement with and utilization of the Website. At any point, either party—You or Us—holds the prerogative to bring this agreement to a close, with or without specific cause. However, it's essential to recognize that We retain the unilateral authority, based on our exclusive discretion, to terminate your access to the products and services available on the Website. This termination can apply to the entire spectrum of offerings or only a specific segment, and it can be executed without advance notice.

This clause elucidates the temporal scope of the Agreement, aligning it with your interaction on the Website. It confirms the shared right to terminate the Agreement while granting us the latitude to withdraw access to particular services as circumstances warrant.

To facilitate a sale or purchase, you might be required to complete a registration process, wherein you furnish specific foundational personal details. These details encompass, but are not restricted to, your Name, Website Name, Address, Contact Number, Email Id, and similar information.

In the pursuit of enabling seamless transactions, you may be prompted to undertake a registration process. This process necessitates the provision of essential personal particulars, including but not limited to your Name, Website Name, Address, Contact Number, Email Id, among others. This information is fundamental to ensuring accurate and effective communication during the course of your engagement on the platform.

In the course of utilizing this Website and providing your contact details, you effectively grant permission for us to engage in communication with you. This communication may manifest as calls, autodialed or pre-recorded message calls, emails, and SMSs, reaching you at any given moment. This consent encompasses the utilization of the contact information you have supplied for the specific use of this website, aligning with the guidelines established in our Privacy Policy. Furthermore, this consent extends to the possibility of reaching out to you based on information sourced from other entities.

The scope of this consent is comprehensive, encompassing various objectives such as addressing inquiries, executing marketing strategies, and delivering promotional materials through calls, emails, and messages.

It is important to note that you may also receive communications from Service Providers with whom we have entered into contractual agreements. These interactions serve to uphold our rights, duties, and responsibilities as outlined in this document and related policies. Rest assured, such contact is in line with the specific objectives delineated herein, and no extraneous or unrelated calls will be initiated.

For a comprehensive understanding, it is crucial to refer to our Privacy Policy, which governs the sharing and handling of information you provide. It's essential to emphasize that your contact information will not be disseminated to any third parties unaffiliated with the operations of the Website.

This elaboration provides a detailed picture of the communication consent you are granting by utilizing the platform. It underscores the multifaceted nature of communication possibilities, ensures compliance with privacy regulations, and emphasizes the responsible use of your contact information.

Payment for transactions can be made through net banking or direct debit from certain banks in India. The list of eligible banks is accessible during the 'checkout' process. To finalize an order, you will need to complete the transaction on the website. In some cases, this process may involve assistance from a customer service representative over a phone call. By initiating an order either through the website or over the phone, you are implicitly confirming your agreement to the terms and conditions, as well as the payment policy, outlined in the relevant section of the website or on affiliated platforms as specifically referenced.

This clause outlines the available modes of payment, the process of placing an order, and the significance of your agreement to the terms and conditions associated with payments. It elucidates the mechanism through which transactions are conducted on the platform and the steps you need to take to complete a purchase.

It is important to acknowledge and consent that, in most cases, we do not entertain refunds once you have accepted an offer and we have rendered our service to you. Instances wherein refunds are considered will solely be at the Website's discretion and determination. Additionally, if a situation arises where the seller declines to proceed with the sale of the scrips, the refund will be processed and credited to your bank account.

This policy articulates the approach toward refunds in various scenarios. It makes clear that, generally, refunds are not granted after the acceptance of an offer and the provision of service. However, it also underscores the limited circumstances under which refunds might be considered and the specific conditions under which a refund will be processed in the case of a seller's refusal to proceed with a sale.

Your transactions conducted on the Website are upheld by robust security measures to ensure protection. When you input information during a transaction on the Website, it undergoes encryption to safeguard you from inadvertent exposure to external parties. This assurance is backed by the application of top-notch security practices akin to those employed by prominent online merchants. All payments are processed in real-time, enhancing your security and providing immediate peace of mind.

It's important to emphasize that we do not store your credit card or debit card information, nor do we collect it. This sensitive data is directly collected by the authorized payment gateway provider, which adheres to regulations and requirements set forth by various banks, institutions, and payment franchises it is affiliated with. This further fortifies the security of your financial information.

This section underscores the paramount importance of security in conducting transactions on the platform. It highlights the use of encryption and adherence to stringent security practices to ensure the confidentiality of your information. Additionally, it affirms the prudent handling of credit and debit card details, with a clear delineation of the responsible party collecting this data.

As a user of the Website, you are required to adhere to a set of obligations that pertain to the proper and responsible use of the platform. These obligations encompass a range of actions and behaviors designed to ensure ethical conduct and compliance with the terms of use:

1. Prohibited Actions: You are explicitly prohibited from engaging in activities such as cutting, copying, distributing, modifying, recreating, reverse engineering, disseminating, posting, publishing, or creating derivative works from the information or software obtained from the website. Any transfer or sale of such materials is strictly restricted.

2. Limited Usage: In certain cases, limited usage of the content may be permitted with our prior approval. This limited usage, however, does not extend to wholesale reproduction, extensive copying for commercial or non-commercial purposes, or any unwarranted modification of the data and information contained within the website's content.

3. Access and Usage Restrictions: As a user of the Website, you are expected to follow certain access and usage restrictions to ensure the proper functioning of the platform and respect for its content and services. These restrictions encompass the following aspects:

4. Exclusive Interface Usage: You agree not to access or attempt to access the Website, its materials, or services through any means other than the official interface provided by the website itself. This ensures that your interaction with the platform is carried out in the intended manner.

5. Automated Processes Restriction: The use of automated processes, including deep-linking, robots, spiders, or any other automatic devices or methodologies, to access, copy, monitor, or reproduce any portion of the Website's content is strictly prohibited. Such actions aim to circumvent the intended navigational structure of the Website.

6. Limited Means of Access: You are only authorized to obtain materials, documents, or information through the means specifically made available through the Website. Any attempts to obtain information through unauthorized methods are not allowed.

7. Exposure to User-Generated Content: By using the Website or its services, you acknowledge that you might come across content generated by other users. Some of this content may be offensive, indecent, or objectionable. We do not take responsibility for offensive content and disclaim any liabilities arising from it. However, you are encouraged to report offensive content that you come across.

8. Responsibility for Posted Content: In areas of the Website where you have the ability to post or upload data and information, it is essential that you exercise a sense of responsibility and adherence to legal and ethical standards. Specifically:

9. Content Suitability: Whenever you utilize the website's features to post or upload data and information, you commit to ensuring that the material you contribute is free from offensive or objectionable content. This includes content that may be considered inappropriate, indecent, discriminatory, or disrespectful.

10. Adherence to Applicable Laws: You are obligated to ensure that any content you post or upload aligns with applicable laws and regulations. This means refraining from sharing content that violates copyright laws, promotes illegal activities, or infringes on the rights of others.

11. User Conduct Guidelines: In addition to the previous obligations, your conduct on the Website should adhere to a set of principles to ensure a respectful and secure online environment:

12. Respect for Rights: You commit not to engage in actions that infringe upon the legal rights of others. This includes refraining from abusing, harassing, threatening, defaming, or demeaning any individual or entity.

13. Website Integrity: Your actions should not interfere with or disrupt the access to the Website, its services, or the networks and servers connected to it. This ensures the seamless operation of the platform for all users.

14. Truthful Representation: You agree not to impersonate any person or entity or provide false information about your affiliation with others. Truthful representation helps in maintaining trust within the online community.

15. Content Standards: You are expected not to publish, post, or disseminate content that is harmful, harassing, defamatory, obscene, pornographic, libelous, invasive of privacy, or racially and ethnically offensive. Content that promotes money laundering, gambling, or other unlawful activities is strictly prohibited.

16. Copyright and Intellectual Property: You shall not post any file that infringes upon the copyright, patent, or trademark of other legal entities. This upholds the protection of intellectual property rights.

17. Malicious Software: Sharing files containing viruses, corrupted software, or similar harmful programs that could disrupt the Website or harm others' computers is strictly prohibited.

18. Legality of Downloads: You agree not to download files from other users that you know, or reasonably should know, are not legally distributable.

19. Prohibition of Unauthorized Actions: To ensure the security and integrity of the Website, certain actions are prohibited:

20. Website Vulnerability: You shall not engage in any attempt to probe, scan, or test the vulnerability of the Website or any connected network. This includes actions that might compromise the security of the platform or its users.

21. Breach of Security Measures: You are prohibited from breaching the security or authentication measures of the Website or any associated network. Unauthorized access to protected areas or bypassing security protocols is strictly prohibited.

22. Information Tracing: You shall not attempt to reverse look-up, trace, or seek to trace any information about other users, visitors, or customers of the Website. This extends to any website accounts not owned by you. Unauthorized access to others' information is against the principles of privacy and data security.

23. Exploitation of Information: Any form of exploitation of the Website, its services, or the information provided through it is prohibited. This includes attempts to reveal information beyond what is intended for your own use, especially personal identification information of other users.

24. Disruption and Harm: You shall not engage in any action that disrupts or harms the security, resources, accounts, passwords, servers, or networks associated with the Website or any affiliated/linked sites.

25. Unauthorized Data Collection: You are prohibited from collecting or storing data about other users in connection with any prohibited conduct outlined in this section. Unauthorized data collection undermines the privacy and security of users' information.

26. Unlawful Purpose: You shall not use the Website or any content/material for any purpose that is unlawful or prohibited by the Terms of Use. This includes soliciting or engaging in illegal activities that infringe upon the rights of the website or other third parties.

27. Code of Conduct Violation: Violation of any applicable code of conduct or guidelines associated with specific services on the Website is prohibited.

28. Legal Violations: You shall not violate any applicable laws or regulations, whether within or outside India, while using the Website.

29. Terms of Use Violation: Violating the Terms of Use, including any applicable additional terms, whether within the Terms of Use or elsewhere, is strictly prohibited.

30. Threat to National Unity and Sovereignty: Any action that threatens the unity, integrity, defense, security, or sovereignty of India, or that incites or prevents the commission of a cognizable offense, or is insulting to any nation, is strictly prohibited.

31. False or Misleading Information: Publishing, posting, or disseminating false, inaccurate, or misleading information that violates any applicable laws or regulations, whether within or outside India, is not allowed.

32. Prohibited Items:You shall not directly or indirectly offer, attempt to offer, trade, or attempt to trade in any item that is prohibited or restricted by the provisions of any applicable law, rule, regulation, or guideline currently in force. Engaging in such activities could lead to legal consequences.

33. Creating Liability:You shall not engage in any action that creates liability for the website or causes the website to lose, either wholly or partially, the services of its internet service providers (ISPs) or other suppliers. Engaging in such actions can negatively impact the website's operations and reputation.

35. Advertising Restriction: Users are prohibited from using the website as a platform to promote or advertise products or services, especially those that are related to the content displayed on the website or are related to the website itself. This restriction helps maintain the focus of the website on its intended purpose and prevents unwanted commercial activities.

36. Solicitation Limitation:Users are also prohibited from soliciting other users with the intention to buy or sell products or services. Solicitation attempts, such as unsolicited commercial messages or chain letters, can lead to a negative user experience and potentially disrupt the community environment.

38. Protection against Harrasment: The restriction on using information obtained from the website to harass, abuse, or harm others is crucial for maintaining a respectful and safe online atmosphere. This ensures that users interact in a positive manner and prevents any form of cyberbullying or harm.

39. Permission for Contact:Users are not allowed to use information obtained from the website to contact, advertise to, solicit, or sell products or services to other users without explicit consent. This ensures that users have control over their contact information and interactions on the platform.

41. Legal Compliance:The website has the authority to disclose user information to law enforcement or government officials when necessary to comply with legal obligations, regulations, or valid governmental requests. This includes situations where potential crimes, especially those involving personal injury, are being investigated.

42. Protection of User Data: This provision underscores the website's commitment to protecting user data and cooperating with lawful authorities when required. It ensures that user information is handled responsibly and in accordance with legal standards.

43. By incorporating these restrictions and guidelines, the website aims to:Foster a positive user experience by preventing unwanted advertising and solicitation. Protect users from potential harassment or misuse of their information.Uphold legal and regulatory standards by disclosing information when required. Promote responsible and respectful interactions among users.

Adhering to these guidelines contributes to an online community where users can engage in meaningful interactions, buy and sell products or services, and navigate the platform with confidence in their privacy and security.

The section regarding the suspension of user access and activity outlines the circumstances under which the website operator (referred to as "Us" or "We") may choose to restrict or deny a user's access to the website. Here's an elaboration of the key points covered in this section:

The decision to suspend a user's access or activity on the website is at the sole discretion of the website operator. This means that the operator has the authority to make such a decision based on its judgment and assessment of the situation.

Breach of Terms: If a user is found to be in violation of any of the terms and conditions outlined in the agreement, the website operator reserves the right to suspend their access or activity. This could be due to actions contrary to the website's policies, guidelines, or standards of behavior.

Inaccurate Information: If a user has provided incorrect, inaccurate, incomplete, or misleading information during registration or while using the website's services, their access may be suspended. Accurate user information is essential for maintaining the integrity of the platform.

Harm to Others: If a user's actions are deemed to potentially cause harm, damage, or loss to other users or the website operator itself, their access may be suspended. This is to ensure the safety and well-being of all users within the community.

Temporary or Permanent Suspension: The suspension of user access can be temporary or permanent, depending on the severity of the situation. Temporary suspension may be imposed as a warning or corrective measure, while permanent suspension indicates a more serious violation or repeated breaches.

Protecting the Community: The primary objective of user access suspension is to maintain a safe and respectful online environment for all users. By taking action against users who engage in harmful or inappropriate behavior, the website operator aims to safeguard the interests of the entire user community.

Legal Remedies: The section also clarifies that the website operator reserves the right to take other legal remedies in addition to access suspension if required. This implies that the operator may pursue legal actions as per applicable laws and regulations to address any violations or damages.

In summary, the provision on the suspension of user access and activity underscores the website operator's commitment to maintaining a positive and secure user experience. It empowers the operator to take appropriate measures to address violations of terms, inaccurate information, and potential harm to users or the platform. This contributes to a trustworthy and respectful online environment for all users

Defend, Indemnify, and Hold Harmless: The user agrees to defend, indemnify, and hold harmless the website operator (referred to as "Us"), along with its employees, directors, officers, agents, successors, and assigns. This means that the user accepts the responsibility to protect, compensate, and safeguard the website operator and its representatives from any legal claims or liabilities.

Nature of Claims and Liabilities: The indemnity covers claims, liabilities, damages, losses, costs, and expenses, including attorney's fees, that may arise due to the user's actions or inactions while using the website's services. This includes situations where the user fails to fulfill obligations outlined in the agreement or engages in activities that lead to legal disputes.

Scope of Claims: The indemnity is not limited to specific types of claims. It encompasses a broad range of potential claims, including claims related to warranties, representations, undertakings, non-fulfillment of obligations, infringement of applicable laws, regulations, and intellectual property rights, payment of dues and taxes, libel, defamation, violation of privacy or publicity rights, loss of service to other subscribers, and infringement of intellectual property or other rights.

Survival of the Clause: The "Indemnity and Limitations" clause is designed to persist beyond the expiration or termination of the user's agreement with the website. This means that even after the user's interaction with the website ends, their indemnity obligations continue to apply for claims arising from actions or events that occurred during the term of the agreement.

Limitations and Liability: The section does not explicitly mention limitations of liability, but it addresses the user's responsibility to indemnify the website operator against claims. This implies that the user is responsible for covering legal costs, damages, and expenses that may arise due to their actions, as described in the section

The "Limitation of Liability" section outlines the extent to which the website operator is not liable for various types of damages that may result from the use of their services. Here's an elaboration of the key points covered in this section:

Types of Damages: The website operator, referred to as "we," specifies that they shall not be liable for certain types of damages, including but not limited to direct, indirect, punitive, incidental, special, and consequential damages.

Causes of Damages: The damages listed are those resulting from different causes, including:

(a) The user's use of or inability to use the services or products provided by the website.

(b) Unauthorized access to or alteration of the user's transmissions or data.

(c) Any other matters related to the services.

Nature of Damages: The section clarifies that these damages may encompass various aspects, such as loss of use, loss of data, or loss of profits. It covers both tangible and intangible losses that might occur due to the use or performance of the website or services.

Basis of Liability: The website operator disclaims responsibility for damages arising out of contract, tort, negligence, strict liability, or any other legal basis. This means that regardless of the legal framework, they are not liable for the specified damages.

Responsibility for Service Availability: The website operator states that they shall not be held responsible for instances of non-availability of the website, including during maintenance operations or unplanned suspensions of access. This exclusion applies even if the unavailability is due to technical reasons or beyond their control.

Downloaded Material and Data: Users are informed that any material or data downloaded from the website is done at their own discretion and risk. The website operator is not responsible for any damage to the users' computer systems or loss of data resulting from the download of such material and/or data.

In summary, the "Limitation of Liability" clause specifies that the website operator is not liable for a range of damages resulting from the use of their services, including both direct and indirect forms of harm. This includes damages stemming from the use or non-use of services or products, unauthorized access to data, and other related matters. The clause emphasizes that the user bears the risk and responsibility for their actions and decisions on the platform, and that the website operator's liability is limited based on the circumstances described.

Legal Compliance: This phrase acknowledges that the limitations and exclusions of liability mentioned in the previous section are not absolute and must comply with the laws and regulations of the jurisdiction in which the website operates and the user is located.

Extent of Application: The limitations and exclusions set forth in the "Limitation of Liability" section are intended to be applied to the fullest extent allowed by the applicable laws. This means that the website operator seeks to enforce these limitations as broadly as legally permissible.

Compliance with Laws: Different countries or regions have varying laws that govern the enforceability of certain types of disclaimers and limitations of liability. This statement highlights the website operator's intent to align their terms with those legal requirements.

Balancing User Protection: While the website operator aims to limit their liability to the extent permitted by law, there might be certain situations or jurisdictions where such limitations could be considered unfair or unreasonable to users. The statement recognizes the need to strike a balance between the operator's interests and users' rights.